Frequently Asked Questions

  • I would like to see more details or instructions on how to utilize a member benefit.

    Brief descriptions of NAIT member benefits are available to the general public via the NAIT website. Detailed instructions on how to access NAIT Membership Benefits are reserved for active NAIT members. You can join via the NAIT website and receive immediate access to all that is included with membership.

    We would also be happy to speak with you. You can reach an Account Manager at 1-800-821-8014.

  • Can I get an NAIT brochure?

    Please send your request via our Contact Us form and we would be happy to mail a brochure to you.

  • What are NAIT office hours?

    Our regular office hours are 7:00-5:00 CT, Monday-Friday.

  • How do I become a benefit provider for NAIT?

    If you would like to inquire about becoming a benefit provider for NAIT please send us a message using the NAIT website Contact Us form and we will respond promptly.

  • How do I become an NAIT member?

    You can join now via the NAIT website and receive immediate access to all that is included with membership.

    If you have further questions or would like to speak with someone, please call a Customer Service Representative at 1-800-821-8014.

  • How do I access the NAIT Member Portal?

    Instructions for accessing the NAIT Member Portal can be found in the attached Guide, please click on the link below to open:

    NAIT Member Portal Guide